Today a lady in Kilsyth called with water leaking inside the cavity of a brick wall.
She was worried about damage to the house, of course.
After removing a brick or two the leak almost became a garden feature! There was a crack in a brass fitting that needed replacing. She was relieved it was sorted out quite quickly & therefore it wasn’t an expensive fix.
She said, "I’ll be calling you back if I ever need a plumber again"
It’s great to leave customers with those thoughts & satisfying for the plumber too.
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